Custodians of MyEpilog have a role similar to that of an executor of an estate, except with none of the formal obligations. The objective is to facilitate the communication of their nominator's final words and wishes and, in doing so, to ease the burden on the family.
By having access to the nominator's messages, custodians are able to trigger messages for events like weddings and birth of children. This will be done through restricted access to the nominators account allowing for read only access to the final wishes and a list of people who have been uploaded by the nominator.
The role includes:
Activation
- The custodians are required to activate ‘clients’ MyEpilog account on the client’s passing. The activation requires the confirmation from at least two custodians. One of the custodians will log in to activate the process, which will alert the remaining custodians who will be required to confirm the process. One of them thus needs to confirm before the process can begin.
Final Wishes
The custodians will immediately be sent a copy of the final wishes upon activation and they need to ensure these are communicated
- MyEpilog’s Final Wishes could include a contact list of relevant persons to be contacted such as an executor of a will, or a lawyer.
- The “epilog owner” is offered the choice of composing their own farewell message, or delegating a death notification message to be written by the custodians at the time of death.
- Those contacts selected as being especially close and part of an ‘inner circle’ will need to be informed directly, even though they may receive a personalised message from the account holder. This personal notification need not be done by a custodian as perhaps there is a more suitable person (eg confidant, parent or guardian) to deliver the news. It is simply asked that the appropriate person be informed and asked if they can, at their discretion, convey the news.
Messaging
MyEpilog facilitates the delivery of messages to nominated persons. These can be date related ie birthdays or anniversaries or
event related messages like weddings and graduations
Custodians are only responsible for triggering event related messages, the subjects of those messages should describe them accurately. Reminders will be sent bi-annually.
Only uploaded contacts can be sent messages
All messages will be made available online and recipients will be alerted by text, allowing them to view the online message at their own discretion.
Life Celebration/ Funeral
Custodians need to insert the ceremony’s details and confirm them to send out
Additional services for the family
In the future, MyEpilog LITE will facilitate the collection of condolence messages and fond memories of the person who has passed away. Custodians will be asked to pass these on to the family.
. MyEpilog will allow for invitations to the ceremony, to be sent out, and, in the future, for RSVPs to be collected. Once the RSVPs are received then they need to pass them on to the relevant party.
Contact details
If it so happens that those contact details are outdated, the custodians will be informed of the message failure and can then try to update or inform the person themselves.
Guardians and Minors
If a minor is involved, a guardian will be nominated to receive communications on the minors behalf and convey them at their discretion.